What happens if I want to sell my tickets but keep children's tickets that require an adults ticket? Skiddle’s Customer Care team will process this for you if the event allows it. Alternatively, you can call Skiddle customer care (03333 01 01 01) to put your tickets up for resale. You can also rest assured that refunds will be processed in an official, timely manner.īy heading to and selecting 'Request ticket resale'. We also only allow resale at face value to prevent ticket touting for profit. Therefore there is no risk of buying a fraudulent ticket. Because Skiddle are the official ticket agent, we can verify that tickets being returned and resold are genuine. Unfortunately, many customers will use unofficial channels and will then be left out of pocket or unable to gain entry to the event because their tickets aren't valid - a big disappointment if you're turned away at the door. Touting can be a serious issue for events and leads to huge losses - ultimately leading to prices being increased for future events to cover losses. You leave yourself open to the risk of either not receiving the money from the buyer or if you are buying, being given fraudulent tickets. If successful a refund of the face value will be issued to you and tickets transferred to the new customer, otherwise the tickets will be returned to you.īuying tickets through unofficial platforms, such as auction sites or secondary market sites can be very risky. We will then attempt to resell your tickets through our sales channels on your behalf. As such, we are launching an official resale platform.Ĭontact Skiddle and request that one or more of your tickets are resold. We understand that sometimes your circumstances may change, and if you’ve already purchased tickets this could leave you out of pocket. We're gradually rolling this out with more events becoming applicable all the time - your email receipt will indicate whether this is available for you. You can also rest assured that refunds will be processed in an official, timely manner. Many customers will use unofficial channels and will then be left out of pocket or unable to gain entry to the event because their tickets aren't valid - a big disappointment if you're turned away at the door. You leave yourself open to the risk of either not receiving the money from the buyer, or if you are buying, being given fraudulent tickets. We've launched a brand new platform that allows our customers to return and resell their tickets to other customers risk free.īuying tickets through unofficial platforms, such as auction sites or secondary market sites can be very risky.
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